In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.

Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.

As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.

  • 13igTyme@piefed.social
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    17 hours ago

    My argument never changed If you intend to pick your seat, get the ticket that lets you. If you don’t care about your seat then get the ticket that gives you the OPTION to pay more to pick. The reason I didn’t consider basic economy is because we are talking about picking a seat. Basic exists for people that don’t care and don’t have two bags or their second bag is a checked size anyway. Sure you can save money, but once you start adding on to the restrictions, then there is no point in basic.

    Do me a favor. Read about the restrictions for basic economy, then book a ticket with basic, picking a seat, a checked bag (that is the size of a carry on), then get priority boarding. Check how much that costs vs just getting the economy ticket and having that part of it. Priority boarding because United boards window, middle, aisle. So a basic is group 6 and a chosen window is group 3. Priority is 2, but hardly makes a difference.